Frequently Asked Questions
Are all products genuine?
Absolutely. Every product we sell is 100% authentic and sourced directly from the official manufacturer or authorized suppliers.
Are you an official AXIS Foils distributor?
Yes. AXIS Foils Baltic is an official distributor of AXIS Foils, providing genuine products, expert advice, and manufacturer-backed support.
Can businesses purchase with a VAT invoice?
Yes. Business customers can provide their company and VAT details during checkout to receive a VAT invoice where applicable.
Can I get advice before placing an order?
Of course. Whether you're buying your first foil or upgrading your equipment, we're happy to help you choose the best setup for your needs.
Can I modify or cancel my order?
If your order has not yet been processed or shipped, please contact us as soon as possible. We'll do our best to accommodate your request.
Can I order spare parts separately?
Yes. We stock a wide range of replacement parts including front wings, rear wings, masts, fuselages, screws, hardware, board accessories, and more.
Can I pre-order out-of-stock products?
Yes. Some products are available for pre-order. Contact us for estimated availability and delivery times.
Can I return my order?
Yes. Eligible products can be returned within the return period according to our Returns Policy. Products must be unused and in their original condition.
Can you help me choose the right foil setup?
Yes. Whether you're into wing foiling, surf foiling, downwind foiling, pump foiling, wake foiling, prone foiling, SUP foiling, or using Foil Drive, our team will recommend the ideal setup based on your experience, weight, and riding style.
Do you have a physical showroom?
Yes. You're welcome to visit our showroom in Vilnius to see selected products and receive expert guidance from our team.
